News

Multiple Day No Mail deliveries reported throughout South End

by Steve Fox
Thursday Jan 13, 2022

While the USPS website (as of this Tuesday morning) reflects no delivery problems/delays (for 02118 and others), neighbors from Mass Ave. to Pilot Block and beyond are reporting multiple days of no mail deliveries.

While last week's snow may have played a part in recent delivery delays, we also know that staffing (due to Covid, retirements, personnel cutbacks at the Postmaster's direction, together with planned mail delivery delays as part of PG DeJoy's new budget model) impacts have become routine for South End zip codes.

About 10 years ago, due primarily to a postal management realignment, the South End saw multiple incidents of missed mail (mostly delays) but repetitive successive days without mail delivery was rare and pretty much weather related. Not so rare any more.

The South End gathered a group of neighbors who wanted to work on this and created a South End Postal Service Committee and following 6 months of meetings with senior USPS regional folks together with local PO managers, and staff from our congressional delegation, we were able to get significant improvements (including reducing on-going heavy reliance on temporary or fill-in staff and a new analysis of South End mail routes--and needs).

Given the systemic issues with USPS at the federal level and the controversial approaches of the national USPS management, it may be wise for the South End to revive an "interest group" focused on South End mail delivery reliability. If we do not focus on our specific issues and needs and request specific actions/plans from USPS management to improve service, we will be relegated to complaining to one another.

The USPS website indicated Tuesday "no problems detected" with Suffolk County mail delivery. If you are interested in leading or working with other neighbors to focus on this issue, please advise and we can pull a group together and reach out to begin the dialogue with our local management team and our elected representatives. More information at our Facebook group: www.facebook.com/groups/SouthEndCB