Community Guide

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Community Centers/Youth Programs

Blackstone Community Center: 50 West Brookline St., 617.635.5162,

Boston City Lights Foundation Dance Studio, 1154 Washington St., 617.695.2856,

Cooper Community Center, 1891 Washington St., 617.445.1813,

Ellis Memorial and Eldridge House 95 Berkeley St., 617.695.9307,

Quincy Community Center, 885 Washington St., 617.635.5129

South End Youth Baseball,

South End Soccer,,

South End Football,

Teen Empowerment, 48 Rutland St., 617.536.4266 x 312,

United South End Settlements, 566 Columbus Ave., 617.536.8610,

Community Services and Organizations

Action for Boston Community Development: 554 Columbus Ave., 617.267.7400,,

American Red Cross of Massachusetts Bay, 1033 Mass. Ave., 617.375.0735,

Boston Center for Independent Living, 60 Temple Pl., 5th floor, 617.338.6665,

Boston Health Care for the Homeless Program, 780 Albany St., 857.654.1000,

Casa Myrna Vasquez, 617.521.0100,,

City Year, 287 Columbus Ave., 617.927.2500,

Ellis Memorial and Eldridge House 95 Berkeley St., 617.695.9307,

Haley House, 23 Dartmouth St., 617.236.8132,

Aid to Incarcerated Mothers, 434 Mass. Ave., Suite 503, 617.536.0058

Harbor Light Center, 407 Shawmut Ave., 617.536.7469

Hearth, 1640 Washington St., 617.369.1559,

Hope House, 8 Farnham St., 617.971.9360,,

Inquilinos Boricuas en Accion, 405 Shawmut Ave., 617.927.1707,

MALE Center, 571 Columbus Ave., 617.450.1987,

Pine Street Inn, 444 Harrison Ave., 617.892.9100,

Project Place, 1145 Washington St., 617.542.3740,

Rosie's Place, 889 Harrison Ave., 617.442.9322,

Salvation Army, 1500 Washington St., 617.536.5260,

South End Branch Library, 685 Tremont Street, 617.536.8241

South End Business Alliance, 617.304.4421,,

South End Historical Society, 532 Mass. Ave., 617.536.4445,

South End Technology Center, 359 Columbus Ave., 617.578.0597,

Washington Gateway Main Street, 40 Waltham St., 617.542.1234,

United South End Settlements, 566 Columbus Ave., 617.536.8610,

Cultural Organizations

The Art Connection, 551 Tremont St., 617.338.7668,

Boston Ballet, 19 Clarendon St., 617.695.6950,

Boston Center for the Arts, 539 Tremont St., 617.426.5000,

Boston City Lights Foundation Dance Studio, 1154 Washington St., 617.695.2856,

Community Music Center of Boston, 34 Warren Ave., 617.482.7494,

South End / Lower Roxbury Youth Workers' Alliance, 31 Lenox St., 617.442.9800,,

United South End Artists,

Villa Victoria Center for the Arts, 85 West Newton St., 617.927.1735,,

Elderly Services

United South End Settlements, 566 Columbus Ave., 617.536.8610,

Ellis Memorial and Eldridge House, One Chandler St., 617.695.v9310,

For those 60+:

The Senior Shuttle provides free transportation within the City of Boston to non-emergency medical appointments, food shopping, social and recreational events.

Several Senior Shuttles are wheelchair accessible. The Senior Shuttle provides curb to curb service to your destination and return home. Priority is given to seniors needing transportation for medical appointments, then food shopping groups and lastly, social or recreational activities.

The Senior Shuttle program requests at least three business days notice for scheduling shuttle rides. This service is first come, first serve.

Hours of Operation: Monday through Friday from 8:00 a.m. to 4:00 p.m. Telephone Number: (617) 635-3000

Elected Officials

Governor: Deval Patrick, 617.725.4005

Mayor: Marty Walsh, 617.635.4500,

City Councilors
District 2: Bill Linehan (Bay Village, parts of the South End), 617.635.3203;
District 7: Tito Jackson (Roxbury and parts of the South End, Dorchester, Jamaica Plan and the Fenway.), 617.635.3510,

City Councilors At-large
Felix G. Arroyo: 617.635.4205,
John Connolly: 617.635.3115,
Stephen Murphy: 617.635.4376,
Ayanna Pressley: 617.635.4217,

State Representatives
Third Suffolk District: Aaron Michlewitz (Bay Village, parts of Beacon Hill, South End), 617.722.2438,
Ninth Suffolk District: Byron Rushing (Fenway, Kenmore Square, Prudential Apartments, Copley Place, South End, St. Botolph), 617.722.2006,

State Senator: Sonia Chang Diaz (Parts of Back Bay and Beacon Hill, South End, Fenway, Dorchester, Roxbury and Jamaica Plain), 617.722.1673,

Congressperson: Michael Capuano (District includes the South End), 617.621.6208,

John Kerry, 617.565-8519,
Elizabeth Warren, 617.565.3170,

Print the National Mail Voter Registration Application (in English or Spanish) at Call the Boston Election Department at 617.635.3767 for more information.

Emergency Services

Police, District D-4, 650 Harrison Ave., 617.343.4250; Community service office: 617.343.4457

Fire: Engine 3 & Special Unit, 618 Harrison Ave. and Engine 22, W-25 & Haz-Mat Unit, 700 Tremont St., 911 or 617.343.3415

Neighborhood and Park Groups

Bay Village,
Blackstone/Franklin Square,
Bradford Street Organization
Chester Square,
Claremont Neighborhood Association,,
Eight Streets,
Ellis South End,
Friends of Blackstone/Franklin Squares,
Friends of Hayes Park,
Friends of Peters Park,
Friends of Ringgold Park,
Friends of Titus Sparrow Park,
Hurley Blocks
Old Dover,
Pilot Block,
Rutland Square,
Rutland Street
St. Botolph,
Union Park,
Worcester Square Area,

Office of Neighborhood Services

The Office of Neighborhood (ONS) website explains "The Mayor's [ONS] encourages, facilitates and maximizes citizen input and participation in all aspects of government through service requests, neighborhood meetings, mailings, and emergency responses."

South End: Tabitha Bennett, 617-635-3485,
Find more information at

Parking Permits

You may download the necessary Resident Parking Permit and bring it to City Hall. In addition to the application form, the following two pieces of information must be presented at the Office of the Parking Clerk when applying for a permit:

1. A valid Massachusetts automobile registration showing your car registered and principally garaged in your name from your current Boston address.

2. One of the following proofs of residency bearing your name and Boston address. The proof of residency must be current - postmarked within the past 30 days: Gas, Electric or Telephone Bill, Cable Television Bill, Monthly Bank Statement (excluding mortgage), Credit Card Bill, Water and Sewer Bill.

Find an application at

Find general information at or by calling the parking clerk at 617.635.4410.

Parks, Playgrounds and Gardens

Blackstone Square, Washington and West Newton Street

Chester Park, Massachusetts Ave between Shawmut Avenue and Tremont Street

Franklin Square, Washington and East Newton Street

Hayes Park, West Canton Street between Columbus Avenue and Tremont Street

Hurley School Playground, West Springfield Street between Shawmut Avenue and Tremont Street
Peters Park, Washington Street and East Berkeley Street

Msgr Reynolds Playground, Washington Street and Monsignor Reynolds Way

O'Day Playground, West Newton Street between Shawmut Avenue and Tremont Street

Ringgold Park, Between Waltham Street, Hanson Street, and Ringgold Street

Rotch Playground, Albany Street and Thayer Street

South End Library Park, Tremont Street and West Newton Street

South End / Lower Roxbury Open Space Land Trust, multiple locations, 617.437.0999

Titus Sparrow Park, West Newton Street between Columbus Avenue and St. Botolph Street

Pet Licenses

You must register your dog using the following guidelines:

Pit Bulls and Pit Bull Mixes: $50. Also required: Proof of ownership of home or letter of permission from landlord stating that you are allowed to have a pit bull or pit bull mix: Recent photo of your dog no older than 30 days; Recent photo of the owner no older than 30 days; Proof of rabies vaccination; Proof of spay/neuter.

Unspayed and/or unneutered dogs $17. Also required: proof of current rabies vaccination.

Spayed and/or neutered dogs $6. Also required: proof of current rabies vaccination; proof of spay/neuter.

Applications can be found at: General information can be found at or by calling the City Hall operator at 617.635.4000.

You can license your dog at the following locations. Bring all the required paperwork, check/money order, completed application.

Animal Control Office, Boston City Hall, Animal Control-Room 811, Boston, MA 02201

Animal Shelter, City of Boston, 26 Mahler Road, Roslindale, MA 02131

Places of Worship

Baha'i Center of Boston, 595 Albany St., 617.695.3500,

Cathedral of the Holy Cross, 75 Union Park St., 617.542.5682,

Columbus Ave. AME Zion Church, 600 Columbus Ave., 617.266.2758

Concord Baptist Church, 190 Warren Ave., 617.266.8062,

Ebenezer Baptist Church, 157 W. Springfield St., 617.262.7739,

Emmanuel Gospel Center, 2 San Juan St., 617.262.4567,

Faith Temple Church of God in Christ, 554 Mass Ave.

Grant AME Church, 1906 Washington St., 617.427.0670

Holy Trinity (German) Catholic Church, 140 Shawmut Ave., 617.426.6142,

First Church of Christ Scientist, 175 Huntington Ave., 617.450.2000,

New Hope Baptist Church, 740 Tremont St., 617.536.9332,

People's Baptist Church, 134 Camden St., 617.427.0424,

St. John the Baptist Church, 15 Union Park St., 617.536.5692,

St. Stephen's Episcopal Church, 419 Shawmut Ave., 617.262.9070,

United House of Prayer, 206 Seaver St, Dorchester., 617.442.0105

Union United Methodist Church, 485 Columbus Ave., 617.536.0872,

Post Office

59 West Dedham Street, 617.266.0989, Mon.-Fri., 7:30 a.m.-5 p.m.; Sat., 8 a.m.-12 p.m.

Public Health Services

Boston Medical Center, 818 Harrison Ave., 617.638.8000,

United South End Settlements, 566 Columbus Avenue, 617- 536-8610,

South End Community Health Center, 400 Shawmut Avenue, 617- 425-2000,


ABCD South End Head Start, 100 Shawmut Ave., 617.426.2855

Benjamin Franklin Institute of Technology, 41 Berkeley Street , 877-400-2348,

Boston Public Schools, 617.635-9000,

Cathedral Grammar, 595 Harrison Ave., 617.422.0042,

Cathedral High School, 74 Union Park St., 617.542.2325,

Escuelita Boriken, 85 West Newton St., 617.927.1740,

J.J. Hurley Elementary, 70 Worcester St., 617.635.8489,

Josiah Quincy Elementary, 885 Washington St. (Chinatown), 617.635.8497

Josiah Quincy Upper School, 900 Washington St. (Chinatown), 617.635.9000

Samuel Mason Elementary, 150 Norfolk Ave. (Newmarket), 617.635.8405,

William Blackstone Elementary, 380 Shawmut Ave., 617.635.8471,

William E. Carter School, 396 Northampton St., 617.635.9832,

William McKinley Elementary and Tech High, 90 Warren Ave., 617-635-9978

Street Cleaning

The City's Neighborhood Street Cleaning (Daytime) Program currently runs from April 1 through November 30. In winter months, street cleaning and parking restrictions are nighttime only. The daytime program parking restrictions are not in effect from December 1 through March 31, however, mechanical sweepers operate weather permitting.

Each street has as sign noting the specific day and time cleaning will take place. If your car is on the street during designated street sweeping it will be ticketed and towed.

You can find out when your street will be swept by visiting or by calling City Hall at 617.635.4000.

Trash Collection & Recycling

Trash: Collection on Tuesdays and Fridays
Set trash out neatly at the curb by 7 a.m. on your trash day(s) or after 5 p.m. the night before. Remember to separate trash from recycling on the curb.

Acceptable containers for trash: Barrels (metal or durable plastic, lid required, no larger than 32 gallons in capacity, no heaver than 50 pounds when full) or bags (black trash bags, two-ply plastic; 32 gallons or less). Setting trash out for pickup in kitchen bags, grocery store bags, paper bags, cartons, or boxes is not acceptable.

Recycling: Collection on Tuesdays
Set recycling out by 7 a.m. on Tuesdays. Remember to separate recycling from trash on the curb. Separating redeemable cans and bottles into separate containers is recommended.

Acceptable containers for recycling: clear plastic bag (32-gallons or less, heavy duty), converted trash can (no larger than 32 gallons, needs lid, needs official sticker - 17.635.4500), large wheeled cart (call 617-635-4500 to request one) or small blue recycling bin (these are allowed, but new or replacement blue bins will no longer be provided by the city).

For more information on trash and recycling, visit or call City Hall at 617.635.4000.

Volunteering Opportunities

Pine Street Inn is looking for volunteers for a multitude of positions. Find descriptions of positions at or by calling 617.892.9186.

Haley House is also looking for volunteers, especially those that can make breakfast, or lunch/dinner throughout the week and on Sundays. They're also looking for volunteers who can help out in their administrative offices by doing data entry, making signs and more. Find out more about these opportunities and download a volunteer application at, or by calling their Volunteer Coordinator at 617.236.8132.

The William E. Carter school is always looking for volunteers. The Carter school serves students with severe developmental disabilities, and each week they head to the pool to wade, use their limbs, loosen up and relax. Volunteers, who would be screened, would be in the water with students, helping them make movements with their arms and legs. To get more information, call the Carter school at 617.635.9832.


Keyspan, 617.469.2300,

Boston Water and Sewer Commission, 617.989.7000,

Comcast, 1.888.633.4266,

NStar, 1.800.592.2000,

Verizon, 1.800.870.9999,

Misc. Numbers

Mayor's Hotline, 617.635.4500

Animal Control (dog licenses), 617.635.5348

Boston Housing Authority, 617.988.4130,

Inspectional Services, 617.635.5300

Elderly Affairs, 617.635.4366

Garbage/Trash missed pickup, 617.635.7555 x270 or x279

MBTA, 617.222.5215

Parking Clerk, 617.635.4295

Planning and Zoning, 617.722-4300

Report a pothole, 617.635.7555

Public Works, 617.635.4900

Recycling, 617.635.4959

Sidewalk/street repairs, 617.635.4950

Snow removal and street sweeping, 617.635.7555 x302

South End Landmark District Commission, 617.635.3850

Traffic signal and street sign repairs, 617.635.3122

If you suspect your car was towed (24-hour hotline), 617.635.3900